Tickets close in00DAYS00HRS00MINS00SECSCloses Thursday 26 November, midnight AEDT
For auto repair shop owners

The Upsell UpgradeHow to win more work from the cars you already have.

A live online two-hour workshop. Three decisions that turn declined work into dollars on the cars already on your hoist.

Most auto repair shop owners are leaving up to $400,000 a year on the cars already on their hoist.

Live workshop

$97 + GST

  • ✓Friday 27 November
  • ✓11am to 1pm AEDT, live on Zoom
  • ✓Worked on your own numbers
  • ✓Replay and workbook included
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★ The #1 business coaches for auto repair shops★ 10,000+ auto repair shops helped★ $175M+ in client profit★ 13 years★ Every coach has owned a shop★ 5 countries★ The #1 business coaches for auto repair shops★ 10,000+ auto repair shops helped★ $175M+ in client profit★ 13 years★ Every coach has owned a shop★ 5 countries

Here's your next step.

The Upsell Upgrade

Live Online Workshop
Friday 27 November 2026

11:00 AM AEDT  |  Via Zoom

Your Details
Complete Payment

🔒 Secure payment via Stripe.

You'll receive a confirmation email immediately after purchase.


Replay available in WW University if you can't attend live.


No refunds. Full details in FAQ below.

Cars on the hoists in an auto repair shop

Why more cars won't fix it

You're flat out. The money still isn't there.

Most auto repair shop owners think the answer is more cars. So they cram the diary and push the team harder. The leak isn't at the front of the shop. It's in the call-back conversation on every car already on your hoist.

$400KThe leakWhat an average-sized auto repair shop misses each year on the cars already in the bays.
3×The proofSame car, same logbook service. One shop makes $170 profit. The other makes $520.
18%The benchmarkDecline rate inside Engine Room shops. Most shops sit above 40%. That gap is the money.
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Two hours, three decisions

What you'll work through

Each decision points at a leak. Each leak has a dollar figure. You work them on your own numbers, live.

1. Protect the capacityThe booking-diary decision costing up to $9,000 a week in uncharged labour and parts. No room to inspect and call back properly, and the upsell dies before the phone rings.The leak: up to $400,000 a year for an average-sized shop.
2. Lead with safety, not priceThe six-stage call-back script. Lead with the dollar figure and the customer hears one number, then says no. Lead with safety and the work is approved before the cost comes up.The leak: every "no" becomes a discount you didn't need to give.
3. Build the system, not the habitTelling your service advisor once doesn't stick. A script, an SOP, an AI tool, benchmarks and a 15-minute Friday review does.The leak: a 40% decline rate when the benchmark is 18%.
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Not theory. Not slides.

What you walk away with

  • The six-stage call-back script.Safety first, price last. Word for word
  • Your own numbers.Decline rate, average repair order, where it's leaking
  • The benchmark numbers.What good looks like, so you know what to track
  • The Recommendation Builder.Turns a messy tech note into a scripted call-back in ten seconds
  • The 15-minute Friday review.The meeting that stops it slipping back in three weeks
  • The replay and the workbook.Can't make it live? Register anyway
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Free bonus, yours to keep

Meet The Recommendation Builder

A free AI tool built for auto repair shops. It turns a messy tech note into a scripted six-stage call-back in ten seconds.

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“The Workshop Whisperer has been a game-changer for our business and personal lives.”

Michael Manzi · M&R Auto Care

Same car. Same logbook service. Three times the profit.

The Workshop Whisperer

Rachael Evans, founder of The Workshop Whisperer

Who's behind it

The Workshop Whisperer

Rachael Evans started The Workshop Whisperer in 2014. Our work is the part of the business most coaches never touch: the numbers, the systems, and the conversations that turn booked work into profit.

13 years. 10,000+ auto repair shops. 5 countries. $175M+ in client profit.

Every coach on the team has owned an auto repair shop. You work on your numbers. You leave with the system.

Before you register

Common questions

Is this live or a recording?

Live. It runs on Zoom in real time on Friday 27 November, and you do the calculations during the session on your own numbers.

The replay arrives within 24 hours if you can't make it, but the real value is doing the work in the room.

What if I can't make it on the day?

Register anyway. We'll send the full replay and the workbook within 24 hours of the session.

What do I need to bring?

Three numbers from your shop: cars through a day, your decline rate (recommendations made against approved), and your average repair order.

Best guesses are fine.

What time is it where I am?

Sydney, Melbourne, Canberra, Hobart: 11am to 1pm.

New Zealand: 1pm to 3pm. Brisbane: 10am to 12pm. Adelaide: 10.30am to 12.30pm. Perth: 8am to 10am.

What's the catch with $97?

No catch. The workshop covers one of the nine accelerators inside The Engine Room Method, our flagship coaching program.

At the end we open a few Engine Room spots for anyone who wants to work on all nine. No obligation. Most people take the workshop and run.

Can I get a refund?

No refunds. You're paying for the session, the workbook, the call-back script, the benchmarks and The Recommendation Builder. All of it is yours to keep, live or replay.

Live online workshop

The Upsell Upgrade

Friday 27 November. 11am AEDT. Two hours on Zoom.

Three decisions, your numbers, and the tools your service advisor uses the next morning.

Tickets close Thursday 26 November, midnight AEDT.

Save my seat $97 + GST →

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